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Rancilio Epoca E 2 Group

Rancilio
In Stock
Coffee Machine
$42,000.00 $28,000.00
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Epoca is a technologically innovative product by Rancilio, complying with the most advanced technical requirements. Essential by design, easy to operate, it has all the outstanding qualities of Rancilio coffee machines combining electronics with traditional hardware for higher performances.

Epoca E 2 Group is a user-friendly and reliable coffee machine brewing a tasty coffee. Furthermore, it has an exclusive and patented feature, which makes it a world-class product: thanks to the use of high quality and innovative material, the machine body is now rust-proof and scratch-proof and age-resistant. Its modern design is appreciated by any barman and it suits any kind of furnishings. The water delivery system, provided with independent heat exchangers, allows for easy adjustment of the machine, assuring a high quality espresso with any kind of coffee blends.

Features

STANDARD FEATURES: 1 filter holder for 2 cups per group, 1 filter holder for 1 cup, 2 steam wands for version with 2 groups, 1 steam wand for version with 1 group, 1 hot water dispenser, coffee tamper, blind filter and measuring scoop.

Details

Technical Features
independent heat exchangers
electric heating
incorporated volumetric pump
boiler pressure gauge
automatic water level control

2 Group Data
Dimensions (W×D×H): 
30.7×22.0×18.9 in (780×560×480 mm) 
Weight: 123.5 lb (56 kg)
Boiler: 11L
Voltage: Suitable for Hong Kong

 

Newly Updated July 26, 2021*

*Orders may be delayed during Public Holidays*


For All Machine Orders
For orders with machine, our free shipping uses HK Kerry Express
Contact HK Kerry Express for more details or call +852 3513 0888.
Order arrival time is estimated 5-10 business days.
Order Tracking will be notified to customer.
Lantau Island Excluded*

For some machine orders, we also use private driver deliveries.
Delivery Time and Date will be sent to customer.


For All Other Orders
For non-machine orders, we use SF Express or CXC Express
Order arrival time is estimated 1-5 business days.
Order Tracking will be notified to customer.
Lantau Island Excluded*

Business Address May Be Needed*
Depending on area, some Residential Address may be subject to a surcharge and free delivery will need to be switch to a Business Address.
If needed, client will be contacted prior to shipping.


Free Shipping (orders over $400)
Free -
Please see above (HK Kerry Express, SF Express or CXC Express)

Standard Shipping (orders below $400)
$40 - Standard Shipping (SF Express or CXC Express)

    Warranty

    All New Machines - includes standard 1 year off site warranty 

    All Professionally Refurbished Machines -  includes our 6 month off site warranty

    Returns and Refunds

    If you are not 100% satisfied with your purchase, we accept only exchanges for the purchased products. Please email us at info@ilovecoffeebeans.com.hk or call us at 81000920

    As capsules and pods have an expiry date and are perishable items, all capsules and pods are sold "as is" and can not be refunded. However, in some cases exchanges are welcome.

    Exchange requested only apply to items that are not used or expired, undamaged and with unopened packaging. Items are expected to be in the exact same condition as when you received it, and is in the original box and/or packaging with all tags, if any.

    If shipping delivery is used in case of exchanges or refunds, courier charges and any additional fees will be borne by customer applicable. We will not be liable for any loss or damage incurred in the process of shipping items back to us.

    Products
    As capsules and pods have an expiry date and are perishable items, all capsules and pods are sold "as is" and can not be refunded. However, in some cases exchanges are welcome.

    Exchange requested only apply to items that are not used or expired, undamaged and with unopened packaging. To be eligible for an exchange, your item must be unused or expired and in the same condition that you received it. It must also be in the original packaging, undamaged and with unopened packaging.

    Additional non-returnable items:
    Gift cards
    Coupons and digital products

    To complete your return, we require a receipt or proof of purchase.

    Please do not send your purchase back to the manufacturer.

    Refunds (if applicable)
    Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

    If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

    Late or missing refunds (if applicable)
    If you haven’t received a refund yet, please check your bank account again.
    Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.

    If you’ve done all of this and you still have not received your refund yet, please contact us at info@ilovecoffeebeans.com.hk.

    Sale items (if applicable)
    Only regular priced items may be refunded (if applicable), unfortunately sale items cannot be refunded.

    Exchanges (if applicable)
    We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@ilovecoffeebeans.com.hk

    Shipping
    If, after corresponding with our customer service and return is needed - you may return your product to: 8F, Teda Building, Wing Lok Street, Sheung Wan, Hong Kong SAR China HK, Sheung Wan

    You will be responsible for paying for your own shipping costs for returning your item. Courier charges and any additional fees will be borne by customer applicable. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. We will not be liable for any loss or damage incurred in the process of shipping items back to us. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

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